Terms and Conditions

1. Introduction

These Terms and Conditions govern your access to and use of the NIDUS platform during the pilot phase.

By registering for and using NIDUS, you agree to be bound by these Terms.

If you do not agree, you should not use the platform.

2. About NIDUS

NIDUS is a digital platform designed to support reflective practice and wellbeing awareness among clinicians.

The platform may include:

• reflective journaling tools
• guided prompts
• educational modules
• AI-supported conversational features

3. Eligibility

To use NIDUS, you must:

• be aged 18 years or over
• be a healthcare professional or eligible pilot participant
• register using accurate information

4. Nature of the Service

NIDUS is a reflective wellbeing tool.

It is not intended to provide medical advice, diagnosis, treatment, or counselling services.

Nothing within the platform should be interpreted as clinical or professional advice.

5. AI-Generated Content

Some content and responses within NIDUS are generated by an artificial intelligence system.

These responses are intended to support reflection and self-awareness.

They:

• do not constitute professional advice
• may not always be accurate or appropriate
• should not be relied upon for clinical or personal decision-making

6. User Responsibilities

By using NIDUS, you agree to:

• use the platform for personal, non-commercial purposes only
• provide accurate registration information
• maintain the confidentiality of your account
• use the platform responsibly and lawfully
• not use the platform during clinical duties or work shifts

7. Confidentiality and User Content

You retain ownership of any content you create within the platform, including reflections.

NIDUS will treat your data in accordance with the Privacy Policy.

Reflection content is intended to remain private to the user and is not shared with employers or third parties.

Deidentified and aggregated data may be used for analysis and platform improvement.

8. Data Use and Analytics

By using the platform, you agree that deidentified and aggregated data may be collected and analysed to:

• evaluate the pilot
• understand usage patterns
• improve the platform

9. Limitation of Liability

To the fullest extent permitted by law:

• NIDUS is provided "as is" without warranties of any kind
• we do not guarantee that the platform will be uninterrupted or error-free
• we are not responsible for any decisions made based on use of the platform
• we are not liable for any loss, harm, or damage arising from use of the platform

10. Health and Safety Disclaimer

NIDUS is not a medical or mental health service.

If you are experiencing distress, you should seek support from a qualified healthcare professional or appropriate support service.

The platform is not intended for use in emergencies.

11. Pilot Nature of the Platform

NIDUS is being provided as part of a pilot evaluation.

This means:

• features may change without notice
• the platform may be updated, modified, or discontinued
• access may be limited or withdrawn at any time

12. Suspension and Termination

You may stop using NIDUS at any time.

We reserve the right to suspend or terminate access if:

• these Terms are breached
• misuse of the platform is suspected
• the pilot concludes or is discontinued

13. Withdrawal from the Pilot

You may withdraw from the pilot at any time by:

• ceasing use of the platform
• requesting account deletion

14. Changes to These Terms

We may update these Terms from time to time.

Where appropriate, users will be notified of significant changes.

Continued use of the platform constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by the laws of England and Wales.

16. Contact

If you have any questions about these Terms or the NIDUS platform, please contact the NIDUS team.

Final Note

This version is:

• appropriate for a pilot-stage digital health platform
• suitable for in-app display or web link
• ready for developer implementation